land Queen Ferry Travel Alert
Travel Alert
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Travel Alert

Travel Alerts for the Island Queen Ferry are posted on our Website, Twitter and Facebook.


Travel Alerts and Announcements

RESERVATION CHANGES AND REFUNDS

•      You may transfer your reservation to a different date on our website at www.IslandQueen.com using "Manage My Booking" or on the Island Queen App under "My Tickets".  If you have any difficulties, please call 508-548-4800 for assistance.

•      You may request a Digital Gift Card that will be emailed to you for the full value of the unused portion of your booking.  This Gift Card can be applied online towards a future reservation.  Please email reservations@islandqueen.com and include your Confirmation Number and Last Name.

•      You may request a refund to your credit card for the full value of the unused portion of your booking.  Please email reservations@islandqueen.com and include your Confirmation Number and Last Name.  Refunds will typically appear in your online statement within 4 to 7 business days.

ALTERNATE TRANSPORTATION

There is no shuttle service to our parking lots from other ferry companies.   If you choose to make alternate travel arrangements with other ferry companies and/or taxi services to our parking lots, these costs will be at your own expense.

PARKING LOTS

On days when sailings are cancelled, our parking lots will be open for vehicle pick up between the hours of 8:00am and 5:00pm.  Due to weather conditions, emergency let-outs (additional fee of $20 cash) outside of these hours may not be available.

We will continue to update the Island Queen Website and Twitter with Travel Advisories, and we apologize that these weather conditions are affecting your travel plans.

Change in travel plans?  It’s easy to modify your reservation to a new date or sailing time, at no additional charge. Reservations may be changed until 30-minutes prior to departure, based on availability of sailings:

Changing Reservations on IslandQueen.com

  • Go to MANAGE MY BOOKING and enter the booking confirmation # and the corresponding email or mobile phone number to retrieve your booking.
  • Then click MODIFY and click MODIFY ORDER
  • Click the CHANGE button next to the date and time you wish to change
  • Select the new DEPARTURE DATE and/or TIME
  • To confirm changes, click MODIFY ORDER

Changing Reservations through the ISLAND QUEEN APP

  • Go to MY TICKETS and locate the booking you wish to change and click MANAGE ORDER
  • Then click MODIFY and click MODIFY ORDER
  • Click the CHANGE button next to the date and time you wish to change
  • Select the new DEPARTURE DATE and/or TIME
  • To confirm changes, click MODIFY ORDER

 

If you need assistance, you may contact us at (508) 548-4800 during normal business hours.

We have temporarily suspended our Dockside Valet Parking service. General Parking (daily & overnight) is available for $20 per calendar day.

Weather Cancellations

When sailings are cancelled, you may change your reservation to the next available sailing under Manage My Booking at IslandQueen.com.  If you choose to make alternate travel arrangements with other ferry companies and/or taxi services to our parking lots, these costs will be at your own expense.

Our parking lots will be open for vehicle pick up each day from 8:00am until 1 hour after our last scheduled departure from Oak Bluffs, Martha’s Vineyard. Please see our schedule for departure times.

If future travel aboard the Island Queen is not possible, we are happy to provide a refund on the unused portion of your ticket, to your original form of payment.

We will continue to update The Island Queen Website and Twitter with Travel Advisories.

Travel Alert

TRAVEL ALERT: We are currently monitoring the forecast for Tropical Storm Henri, which may affect Cape Cod and Martha's Vineyard this weekend. Please check our website for more information as we determine if our sailings will be modified or cancelled, and plan accordingly.


Edgartown, Oak Bluffs and Tisbury Mask Mandate

Effective Thursday August 19 face masks will be mandatory in all indoor public spaces and private spaces open to the public for all individuals ages 2 years and above.

Amid a sharp rise in new COVID cases and the presence of the Delta variant, The Edgartown, Oak Bluffs, and Tisbury boards of health unanimously approved an indoor mask mandate at a joint meeting Tuesday.

The mandate goes into effect on Thursday, August 19 at 12:01 am and requires individuals to wear a mask or face covering at all indoor settings.

Face coverings are required for all individuals aged two years and above in all indoor public spaces, or private spaces open to the public.

The mandate requires that customers at indoor food establishments may only remove their mask when seated.

Customers at an indoor performance, bar, and dance venue may only remove face coverings when eating or drinking or seated.

Lodging guests must wear face coverings when inside hallways or common areas. Houses of worship are also covered by the order.

We have temporarily suspended our Dockside Valet Parking service. General Parking (daily & overnight) is available for $20 per calendar day.

Weather Cancellations

When sailings are cancelled, you may change your reservation to the next available sailing under Manage My Booking at IslandQueen.com.  If you choose to make alternate travel arrangements with other ferry companies and/or taxi services to our parking lots, these costs will be at your own expense.

Our parking lots will be open for vehicle pick up each day from 8:00am until 1 hour after our last scheduled departure from Oak Bluffs, Martha’s Vineyard. Please see our schedule for departure times.

If future travel aboard the Island Queen is not possible, we are happy to provide a refund on the unused portion of your ticket, to your original form of payment.

We will continue to update The Island Queen Website and Twitter with Travel Advisories.

CLOSED FOR THE SEASON - Opening Day is Friday, May 26, 2023CLICK HERE >>>
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